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Challenge
Customer required the implementation of an effective acceptance strategy and processes for an OSS/BSS billing system, but lacked competent resources to do so
The system had to comply with SOX international standards
Solution
Developed
Podium Teams developed procedures to assure qualitative system operations, including system commissioning, testing and operation environment synchronization, risk management, change management, incidence tracking, etc.
Reconciled
Podium Teams also reconciled hot repair procedures and the system update schedule
Concept
The team further developed a concept and tools for maintaining the testing process (including requirement management, testing management, defect tracking, configuration management, and document storage), based on the Customer’s requirements.
Automated solution
Podium Teams additionally developed an automated solution for billing system version control and component management, and implemented specialized tools for testing process maintenance and configuration management
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